Mentor DMS

Service


A returning customer's second point of interaction with your business is with your service department, and therefore our Service module was built with usability and efficiency in mind. With in-depth integration between service reception, workshop and parts department, Mentor provides a truly connected service department.

 

Service

Highlights


Designed for Motor Dealers

Designed for Motor Dealers


Built specifically for motor dealers and with over 20 years experience in the motor industry, Mentor CRM was built with you in mind.

Multi Device Compatible

Multi Device Compatible


Accessible across mobiles and tablets as we all as desktop computers and laptops, no device will prevent you from accessing the information you require.

Instant and Accurate Reporting

Instant and Accurate Reporting


We have all the reports you need to see your sales funnel in full detail, from initial enquiry through to the handover.

Mentor DMS

Service Features


 

Mentor DMS expands on the already capable Mentor CRM system to include full Service, Parts, Purchase and Sales ledgers, cashbook all with a fully integrated Nominal Ledger. The DMS solution offers unrivalled integration and will allow businesses to break free from from the old model of multiple providers for their CRM, DMS and Websites and bring them all under one product backed by our support help desk.

eVHC
eVHC

Complete your electronic vehicle health check from within Mentor using a tablet.

Video Vehicle Health Check
Video Vehicle Health Check

Quickly record and upload VHC videos and receive notifications when they are viewed.

Service Reminders
Service Reminders

Send out your customer service reminers and set follow up reminders for your team.

Loan Car Diary
Loan Car Diary

Manage your loan cars and their availability directly from Mentor.

Invoicing
Invoicing

Create invoices with split invoicing functionality, alos create pro-forma invoices.

Service Diary
Service Diary

View your workshop availability at all times with a week-view workshop diary.

Workshop Management
Workshop Management

Manage all of your workshop resources including loan cars, technician and technician skills.

Technician Diary
Technician Diary

Manage your technician availability and handle any absences with the technician diary.

Job Clock
Job Clock

Electronic job clock enabling your technicians to record their times with in-depth reporting.

Tracking Log
Tracking Log

Track your daily workshop progress with the workshop tracking log, including VHC updates.

Job Cards
Job Cards

Print job cards quickly from the system, we can even manipulate your job card style to your requirments.

Manufacturer CSI Extracts
Manufacturer CSI Extracts

Manufacturer integration to send your CSI extracts daily to your manufaturer hub.

Easy to use

Practical Interface


  • Screen Shot - Sales Home
  • Screen Shot - Customer Entry

Automotive Innovations

How We Work


Consult

Consult


We need just one hour to visit you at the dealership and meet with your management teams in the areas you are concerned about.

Strategy

Strategy


Based on our discussions we send a short but detailed action plan on how we move forward. We put together a clear plan with measurable and obtainable steps.

Action

Action


We work with your dealer leadership team to implement the action plan and make the gains we know can be made.

Review

Review


We follow-up regularly to ensure the gains are being made, isolating any further areas that have potential and revisiting if required.

Brochure

Find out more about Mentor Systems

About Us


Mentor Systems specialise in software for the automotive industry, providing vehicle dealers with cost effective Contact Management and DMS software solutions. With over 10 years of experience and supported by manufacturers and industry specialists, we provide a complete package to help you run and manage your dealership.

Contact Us


Mentor Systems, Landmark, Meridien House, 69 - 71 Clarendon Road, Watford, Hertfordshire, WD17 1DS, United Kingdom

 01923 604105

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