A returning customer's second point of interaction with your business is with your service department, and therefore our Service module was built with usability and efficiency in mind. With in-depth integration between service reception, workshop and parts department, Mentor provides a truly connected service department.
Designed for Motor Dealers
Built specifically for motor dealers and with over 20 years experience in the motor industry, Mentor CRM was built with you in mind.
Multi Device Compatible
Accessible across mobiles and tablets as we all as desktop computers and laptops, no device will prevent you from accessing the information you require.
Instant and Accurate Reporting
We have all the reports you need to see your sales funnel in full detail, from initial enquiry through to the handover.
Mentor DMS expands on the already capable Mentor CRM system to include full Service, Parts, Purchase and Sales ledgers, cashbook all with a fully integrated Nominal Ledger. The DMS solution offers unrivalled integration and will allow businesses to break free from from the old model of multiple providers for their CRM, DMS and Websites and bring them all under one product backed by our support help desk.
Complete your electronic vehicle health check from within Mentor using a tablet.
Video Vehicle Health Check
Quickly record and upload VHC videos and receive notifications when they are viewed.
Send out your customer service reminers and set follow up reminders for your team.
Loan Car Diary
Manage your loan cars and their availability directly from Mentor.
Create invoices with split invoicing functionality, alos create pro-forma invoices.
View your workshop availability at all times with a week-view workshop diary.
Manage all of your workshop resources including loan cars, technician and technician skills.
Manage your technician availability and handle any absences with the technician diary.
Electronic job clock enabling your technicians to record their times with in-depth reporting.
Track your daily workshop progress with the workshop tracking log, including VHC updates.
Print job cards quickly from the system, we can even manipulate your job card style to your requirments.
Manufacturer CSI Extracts
Manufacturer integration to send your CSI extracts daily to your manufaturer hub.
Easy to use
How We Work
We need just one hour to visit you at the dealership and meet with your management teams in the areas you are concerned about.
Based on our discussions we send a short but detailed action plan on how we move forward. We put together a clear plan with measurable and obtainable steps.
We work with your dealer leadership team to implement the action plan and make the gains we know can be made.
We follow-up regularly to ensure the gains are being made, isolating any further areas that have potential and revisiting if required.
Find out more about Mentor Systems
Mentor Systems specialise in software for the automotive industry, providing vehicle dealers with cost effective Contact Management and DMS software solutions. With over 10 years of experience and supported by manufacturers and industry specialists, we provide a complete package to help you run and manage your dealership.
Mentor Systems, Landmark, Meridien House, 69 - 71 Clarendon Road, Watford, Hertfordshire, WD17 1DS, United Kingdom