After Sales

After Sales

Parts

Mentor DMS features a point of sales parts system for selling parts over the counter, and an integrated parts issuing system for service jobs. It comes with the following features:

  • Handling of “dirty” return units.
  • VOR (Vehicle Off Road) part prices.
  • Purchase ordering.
  • Credit notes.
  • Picking lists.
  • Stock handling (full and perpetual stock checks).
  • Manufacture parts price imports.
  • Fully integrated with the built in accounting system.

Service

Mentor DMS has an easy to use service system which integrates fully with the parts department. It also features a workshop parts issue system for workshop controlled parts and can support body shop and quick fit operations. Features include:

  • Raising of WIP (work in progress) job cards.
  • Single jobs can be coded to produce separate Internal, Warranty and Retail invoices.
  • Service Data is used for full after sales operations (service reminders and eVHC).
  • Handling of workshop issue parts and lubricants.
  • Sales and cost of labour reports
  • Electronic VHC system (run on tablets).
  • Real time service tracking log facility.
  • Upsale reporting system.
  • Service Plans.

For more information please contact us.