Every Mentor website comes with live chat feature giving your customers the ability to chat to your sales staff directly from your website. With no need for additional software and at a click of a button, this is a very convenient and popular choice for customers to make enquiries.
Live chat enables your sales staff to deal with multiple customers concurrently and keeps the phone lines free. Customers can be directed to a designated individual or shared between a select group. Staff can accept the chat request if they are available. Live chat is also mobile compatible allowing your sales staff to chat with customer using their smart phones for added flexibility.
Live chat gives your customers another means of contact and fast access to your sales staff.